Privacy policy

At Label Digital, we care about your privacy. On this page, you can find out how we handle your personal data.

1. Introduction

This Privacy Statement explains how Label Digital ("we", "us", "our") collects, uses, and protects your personal data when you visit our website or use our services. We respect your privacy and process your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable laws.

2. Data Controller

Label Digital is responsible for the processing of your personal data. If you have any questions about this statement or about how we process your personal data, please contact us at info@labeldigital.com.

3. What personal data do we collect?

We collect and process, among others, the following categories of personal data:

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Identity data: first name, last name
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Contact data: email address, telephone number, address
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Technical data: IP address, internet browser, and device type
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Usage data: information about your activities on our website
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Marketing data: your preferences regarding marketing communications
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Other data: personal data you actively provide through forms, emails, or telephone conversations

4. How do we collect your personal data?

We collect personal data through:

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Direct interactions: You provide personal data by filling out forms on our website, by contacting us via email, telephone, or other communication channels, or by becoming a customer.
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Automated technologies or interactions: As you interact with our website, we automatically collect technical data about your equipment, browsing actions, and patterns. We collect this personal data using cookies, server logs, and other similar technologies.
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Third-party sources: We may receive personal data from external parties such as analytics providers, advertising partners, and publicly available sources.

5. How do we use your personal data?

We process your personal data for the following purposes:

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To provide our services, perform our agreements with you, and process your payments and invoicing.
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To manage customer communication, such as answering questions, providing information about our services, and informing you about changes to our privacy statement, terms and conditions, or other important policy updates.
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For marketing purposes, such as sending newsletters, personalized offers or advertisements, and providing relevant content on our website or other channels.
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To conduct analyses, tests, and reports, and to process data to improve our website, services, marketing activities, customer relationships, and user experiences, as well as to understand and measure the effectiveness of our advertisements.
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To comply with legal obligations, such as accounting and tax requirements.

We ensure that third parties treat your data confidentially and process it only on behalf of Label Digital.

6. On what legal grounds do we process your personal data?

We process personal data based on several legal grounds. These include the performance of a contract, compliance with legal obligations, and our legitimate interests, such as maintaining customer relationships, improving our services, and promoting relevant products and services. Where required, we also rely on your consent, for example, when sending personalized advertisements or offers.

7. International transfer of data

If we transfer personal data outside the European Economic Area (EEA), we only do so to countries that provide an adequate level of protection according to the GDPR or we use standard contractual clauses.

8. How do we protect your personal data?

We implement appropriate technical and organizational measures to protect your personal data against loss or any form of unlawful processing. For example, network connections are secured using SSL technology, and data is only accessible to authorized individuals who are bound by confidentiality agreements.

9. Data retention

We will not retain your personal data longer than necessary to achieve the purposes for which we collected it, including to comply with legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your data, and whether those purposes can be achieved through other means. When personal data is no longer needed, we will delete or anonymize it.

10. Your rights

Under the GDPR, you have the right to:

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Access, correct or delete your personal data
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Restrict or object to the processing of your personal data
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Transfer your personal data to another party
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Withdraw your consent (if processing is based on your consent)

If you wish to exercise any of these rights, please contact us at info@labeldigital.com with your request.

11. Links to third-party websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external websites. We recommend that you read the privacy statements of those websites.

12. Changes to this Privacy Statement

We reserve the right to amend this Privacy Statement. The most up-to-date version will always be published on our website. In the event of significant changes, we will inform you via our website or by email.

Last updated: 28-04-2025